남녀 치과위생사의 직무 스트레스가 이직의도에 미치는 영향
The Influence of Job Stress of Male and Female Dental Hygienists on Turnover Intention
김영기, 최미숙,
소속 상세정보
김영기 ( Kim Young-Ki ) - 경동대학교 치위생학과
최미숙 ( Choi Mi-Sook ) - 안동과학대학교 치위생과
KMID : 0362520170190020067
Abstract
This study aims to investigate the difference of job stress between male and female dental hygienists working in the industry of dental clinics, and explore measures to effectively manage increasing job stress of male dental hygienists in Korea and lower their turnover rate. The research selected 229 male and female dental hygienists who have dental hygienist license, work at dental clinics or dental hospitals in Korea, and are registered in Korean Dental Hygienists Association as a population. 110 male dental hygienists were surveyed by complete enumeration, while female dental hygienists were selected by convenient sampling. Data were collected from Jun 10 to Jul 7, 2017. Survey sheets were distributed via email, and a total of 229 out of retrieved questionnaires were finally analyzed. 1. Descriptive analysis of main factors according to general characteristics of male dental hygienists showed that the average score of turnover intention, job satisfaction and job stress were 3.47, 2.94 and 2.93, respectively, out of 5. Meanwhile, their counterparts’ average score of turnover intention, job satisfaction and job stress were 3.39, 3.05 and 2.96. 2. Independent variables affecting male dental hygienists’ turnover intention were workplace (p<0.05) and affiliated department (p<0.05). As for job satisfaction, the higher the job satisfaction, the lower the turnover intention (p<0.01). 3. Independent variables affecting female dental hygienists’ turnover intention were position at the hospital (p<0.05) and number of employees (p<0.01). As job stress gets higher, so does turnover intention (p<0.01). 4. Multiple regression analysis for exploring the effects on dental hygienists’ turnover intention revealed that as job stress increases, so does turnover intention (p<0.001), and the higher the job satisfaction, the lower the turnover intention (p<0.001). The study revealed that male dental hygienists had higher turnover intention and lower job satisfaction compared to female dental hygienists. This indicates that male dental hygienists may lower job efficiency and have difficulty in adapting to the dental hygienist group as the minority. Thus, it is necessary to standardize tasks considering the characteristics of men and women and establish stress management strategy. Moreover, relevant organizations need to perform studies continuously for male dental hygienists to help increase job satisfaction and lower turnover intention in the future.
키워드
Female Dental Hygienists; Job Stress; Male Dental Hygienists; Turnover intention
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